Very friendly and helpful!!
I have been working on buying an Atlas @ Volkswagen LaCrosse for the past 4 months. Dave was my sales person and he was very easy to work with. His patience with me coming into the store 8-10 times was remarkable. Melissa in Finance was also very knowledgeable. I talked with a mgr Joel and had a quote with add on s ( extended warranty, VW Care and Appearance package). I was also dealing with 2 other local dealerships on same and similar style SUV's. I was called to the Volkswagen LaCrosse store while @ another dealership saying that I would like the final #'s. I rushed in anticipation that finally after 4 months of looking around I would be bringing home a new Atlas. When I got there, the final #'s were $1,800 higher than my earlier quote. Imagine my surprise? I asked for my original quote but Unfortunately Joel did not have it saved. Because of the higher mark up, I didn't walk out with a new Atlas like I had hoped. Overall I was pleased with my Volkswagen LaCrosse experience. I just wished they would have saved quoted #'s like the other dealerships that I had worked with.
Recently had an issue with my front grille and the emblem. I talked with the service manager and he worked with me in getting it fixed and resolved. The front looks better than it did before! Great customer service, and will be doing much more business with them in the future.
Kris was professional, thorough and straight forward. A very positive experience overall with sales. Wouldn’t hesitate to work with him again in the future!
I leased a 2019 Jetta and it deserves the title Little Audi. Ask for Brandon H. He'll take great care of you. No funny business!
great visit....work done efficiently and staff went the extra mile to accommodate. Even noticed that hub cap covers we’re brittle so they replaced them!! Great service.
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